By: btwilliamson
Whatever you do, don’t use this service. They will charge you surge fees that are so outrageous and not well posted. Those fees were so excessive, that you could charter a plane to your location for...
View ArticleBy: allenpenn
@btwilliamson Surge rates are always noted in the app before you request and riders are required to confirm their acceptance of the rates before requesting. For higher rates above 2.0x, riders must...
View ArticleBy: btwilliamson
@allenpenn @btwilliamson well when you ask the driver what the cost will be and tell him the minimum was $125. I tend to think the cost wont be $440 to go14 miles. Insane that someone could charge that...
View ArticleBy: btwilliamson
@allenpenn @btwilliamson well when you ask the driver what the cost will be and tell him the minimum was $125. I tend to think the cost wont be $440 to go14 miles. Insane that someone could charge that...
View ArticleBy: allenpenn
@btwilliamson I’m sorry to hear about the sticker shock. However, the app does denote the minimum fare plus the per mile and per minute charges at the time. In addition, there is also a fare estimator...
View ArticleBy: btwilliamson
Well the fare estimator was not evident to me and the idea of charging someone 440 to go to the suburb should be illegal. Your company should admit they are wrong and reassess the surge rate when...
View ArticleBy: Joe Hass
@btwilliamson You don’t identify when you were traveling or what was going on, so it’s very hard to grasp how exactly you were hit with a 5x surge multiplier unless it was a big holiday, in which case,...
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